Create effective early-stage treatments
Missing payments is a stressful situation, yet too often, creditors approach collections as a transaction, failing to address consumers' underlying concerns.
BackOnTrack™ is a short learning module that allows lenders to easily build empathy into collections treatments, getting more consumers to engage and get up-to-date.
Decrease roll rates
Offering BackOnTrack™ to consumers in early stage delinquency delivers meaningful - and durable - decreases in roll rates, relative to standard operations.
BackOnTrack™ Annual Corporate Benefit Calculator
Find out how much your financial institution may benefit from implementing BackOnTrack by providing the type of credit product and the estimated total annual dollar amount of 1-60 Days Past Due (DPD) in your portfolio.
Annual Corporate Benefit:
Predict roll-forward risk
BackOnTrack™ data provides new, additive information that helps collection groups prioritize outreach. Collections groups can improve efficacy, customer retention and reduce costs.
Improve enrollment in autopay and payment reminders
BackOnTrack's configurable platform empowers consumers to learn more, or sign up for key payment aids like autopay and payment reminders.